Customer Service > Shipping and Returns

Shipping & Returns

Shipping and Transit Information

We ship all orders via UPS from our warehouse in Georgia. Orders are shipped within one business day from when the order is placed. Standard delivery is ground service and is expected to take 2-5 business days. Expedited (2 Day and Next Day Air) orders placed by 5:00 PM EST will ship the same business day.

DELIVERY SERVICES:

Shipping & Handling Rates
Standard 2 Day Air Next Day Air
$9.95 $21.95 $29.95

If you have any questions, give us a call at 1.888.776.0076.

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Return/Exchange Policies

Bobby Jones wants you to be pleased with your purchase. Items that are unworn and unaltered may be returned for refund or exchange at any time.

Use our Easy Return Label:

  • Click here to download a return/exchange form to include in your package.
  • Click here to print a Return Label. Your order number can be found on the My Account page. If you need help, please call Customer Service at 1.888.776.0076.
  • Please apply the label to your return package, and drop off at any authorized UPS location. A small fee of $8.95 will be deducted from your refund. If you are exchanging merchandise, shipping is free.
  • If you need another Prepaid Return Label, please call Customer Service at 1-888-776-0076, or email us at customercare@bobbyjones.com.
  • If you choose not to use the Prepaid Return Label, please send the package using the shipper of your choice and ship to:

    Bobby Jones
    Returns Department
    2625 North Berkeley Lake Road NW
    Building 200, Suite 100
    Duluth, GA 30096

Please allow 14 days for us to receive and process exchanges and credits.

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Returning or Exchanging a Gift

If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchaser will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift certificate.

Send your return to:

Bobby Jones
Returns Department
2625 North Berkeley Lake Road NW
Building 200, Suite 100
Duluth, GA 30096


If you have any questions, give us a call at 1.888.776.0076.

Back to Frequently Asked Questions

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